Versand

Shipping Policy

 Processing Time Orders are processed within 1-3 business days. You will receive a confirmation email once your order has been placed, and a shipping confirmation email with tracking information once your order has shipped.

Delivery Time

Estimated delivery time is 5-11 business days, depending on your location. Delivery times may vary due to customs processing, local courier delays, or other circumstances beyond our control.

Shipping Destinations

 We ship to Greece and across the European Union, including Western EU, Southern EU, Nordic, and Eastern European countries, as well as internationally to the US, UK, Canada, Australia, and more.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order details.

 Shipping rates vary by destination, starting from €8 for Western EU countries and up to €11 for Eastern EU. Domestic orders within Greece ship for €5, with free shipping on orders over €50

Customs and Import Duties

For international orders, you may be responsible for customs duties and import taxes imposed by your country. These charges are not included in the item price or shipping cost and are the responsibility of the customer.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can follow your package's journey to your door.

Lost or Delayed Packages

If your package hasn't arrived within the estimated delivery window, please contact us at info@ecoroot.store and we'll help track down your order.

Questions

If you have any questions about your shipping, feel free to reach out through our Contact page.